Dostawa i montaż
Dostawa i montaż to ostatni etap na drodze produktu do klienta. To także moment, kiedy materializuje się obietnica jakości i komfortu, a doświadczenie klienta końcowego staje się wizytówką Twojej marki. Nasza usługa dostawy i montażu to kompleksowe rozwiązanie, które gwarantuje perfekcyjne wykonanie tego zadania.
Realizując usługi dostawy i montażu, dokładamy wszelkich starań aby budować satysfakcję i lojalność Twoich klientów.
Do kogo kierowana jest usługa dostawa i montaż?
Oferowana usługa jest idealnym rozwiązaniem dla firm, które chcą zaoferować swoim klientom najwyższy standard obsługi posprzedażowej.
Usługa dostawy i montażu dla sklepów Internetowych
Oferujemy usługi dostawy i montażu dla firm sprzedających meble, sprzęt AGD, sprzęt sportowy i fitness, które chcą wyróżnić się na rynku ofertą premium.
Usługa dostawy i montażu dla producentów i importerów
Usługi montażu i instalacji dopasowane do firmowych standardów jakości.
Usługa dostawy i montażu dla korporacji
Usługi dla firm potrzebujących niezawodnego partnera do realizacji ogólnopolskich projektów wdrożeniowych, wymiany lub serwisu floty urządzeń w setkach lokalizacji.
Usługi dla firm urządzających biura i przestrzenie komercyjne
Usługi dla firm wymagających sprawnej dostawy i montażu wyposażenia biurowego i mebli kontraktowych.
Standardy i technologia
Doświadczone zespoły montażowe
Nasze dwuosobowe ekipy to wykwalifikowani pracownicy, o wysokiej kulturze osobistej, wyposażeni w profesjonalne zestawy narzędzi.
System optymalizacji i zarządzania
Korzystamy z autorskiego systemu obsługi zleceń, który pozwala na optymalizację tras, efektywne zarządzanie kalendarzem ekip i tworzenie czytelnych raportów.
Proaktywna komunikacja z klientem
Wszystkie dostawy awizowane są telefonicznie lub SMS. Termin wizyty ustalany jest w sposób wygodny dla odbiorcy.
Cyfrowe potwierdzenie usługi
Raport ze zdjęciem w aplikacji mobilnej jest natychmiastowym i niepodważalnym dowodem wykonania usługi zgodnie z przyjętymi standardami.
Zakres usług
Dostawa specjalistycznym transportem
Realizujemy dostawy dedykowanymi pojazdami typu bus, wyposażonymi w windy załadunkowe. Gwarantujemy bezpieczeństwo towaru na każdym etapie transportu.
Ostrożne wniesienie przez przynajmniej dwie osoby
Bezpiecznie dostarczymy produkt pod wskazany adres, niezależnie od piętra i gabarytów przesyłki.
Rozpakowanie i montaż
Rozpakowujemy produkt, a następnie składamy i montujemy go zgodnie z instrukcją producenta. Pracujemy przy wykorzystani wyłącznie profesjonalnych narzędzi.
Instalacja i podłączenie sprzętu
Wykonamy podłączenie sprzętu AGD do istniejących, sprawnych instalacji. Zapewniamy jego gotowość do pracy od razu po montażu.
Poprawne ustawienie
Ustawiamy zmontowany produkt we wskazanym przez klienta miejscu. Dbamy o każdy deta.
Sprzątanie
Po zakończonej pracy zabieramy ze sobą wszystkie opakowania (kartony, folie, styropian). Pozostawiamy po sobie idealny porządek.
Raport cyfrowy
Zlecenie kończy się raportem w naszej aplikacji mobilnej, zawierającym dokumentację fotograficzną z wykonanej instalacji. Zapewniamy pełną transparentność procesu.
Nasza Specjalizacja: Zarządzanie flotą urządzeń w projektach korporacyjnych
Posiadamy ogromne doświadczenie w realizacji projektów B2B, polegających na zarządzaniu flotą urządzeń naszych Klientów, w terenie.
Naszą specjalizacją jest kompleksowa logistyka sprzętu chłodniczego tj. lodówki, zamrażarki czy witryny, dla branży FMCG i HoReCa. Realizujemy dostawy, instalacje, relokacje oraz odbiór urządzeń z punktów sprzedaży (sklepów, restauracji, hoteli) na terenie całego kraju.
Case studies
Strategiczne Zarządzanie Flotą 20 000 Urządzeń dla Lidera Branży Alkoholi Mocnych
Klient
Stock Polska, niekwestionowany lider na rynku alkoholi mocnych, dla którego kluczowe jest utrzymanie wizerunku marki premium poprzez perfekcyjną widoczność w tysiącach punktów sprzedaży.
Wyzwanie
Efektywne zarządzanie i wdrożenie floty 20 000 urządzeń chłodniczych w zróżnicowanych kanałach dystrybucji (handel nowoczesny, tradycyjny, HoReCa) na terenie całej Polski. Celem było zapewnienie pełnej kontroli nad kluczowymi aktywami marketingowymi oraz standaryzacja egzekucji wizualnej marki w każdym punkcie.
Rozwiązanie "White Glove"
Wdrożony został kompleksowy, zintegrowany proces, obejmujący:
- Centralny hub logistyczny: Odpowiedzialny za magazynowanie, przygotowanie techniczne i ewidencję każdego urządzenia.
- Ogólnopolskie ekipy techniczne: Realizujące dostawy, profesjonalne montaże, demontaże i relokacje w terenie.
- Technologię śledzenia aktywów: System oparty na aplikacji mobilnej, zapewniający pełną kontrolę nad każdą lodówką w oparciu o jej unikalny numer seryjny.
- Dedykowane raporty: Centralne biuro projektu dostarczające spersonalizowane raporty, w tym dokumentację fotograficzną, kluczowe dla działów sprzedaży i marketingu Klienta.
Rezultaty
Wdrożone rozwiązania zapewniły firmie Stock Polska przede wszystkim:
- Centralny hub logistyczny: Odpowiedzialny za magazynowanie, przygotowanie techniczne i ewidencję każdego urządzenia.
- Ogólnopolskie ekipy techniczne: Realizujące dostawy, profesjonalne montaże, demontaże i relokacje w terenie.
- Technologię śledzenia aktywów: System oparty na aplikacji mobilnej, zapewniający pełną kontrolę nad każdą lodówką w oparciu o jej unikalny numer seryjny.
- Dedykowane raporty: Centralne biuro projektu dostarczające spersonalizowane raporty, w tym dokumentację fotograficzną, kluczowe dla działów sprzedaży i marketingu Klienta.
Wniosek: Projekt udowodnił, że zaawansowana logistyka jest strategicznym narzędziem, które bezpośrednio wspiera sprzedaż i budowanie dominacji rynkowej.
Obsługa floty 25 000 urządzeń chłodniczych dla CEDC - Skala i precyzja w służbie lidera rynku
Klient
CEDC, międzynarodowy lider w produkcji i dystrybucji napojów alkoholowych, posiadający w portfolio jedne z najbardziej rozpoznawalnych marek w Polsce i na świecie.
Wyzwanie
Zarządzanie logistyką na jeszcze większą skalę: wdrożenie, serwis i kontrola nad ogromną flotą 25 000 urządzeń chłodniczych na terenie całej Polski. Kluczowe cele obejmowały zapewnienie maksymalnej dostępności i perfekcyjnej ekspozycji produktów premium w dziesiątkach tysięcy punktów sprzedaży, przy jednoczesnym zachowaniu pełnej kontroli nad każdym pojedynczym aktywem.
Rozwiązanie "White Glove"
Powielając sprawdzony model, wdrożyliśmy zintegrowany system operacyjny, który objął:
- Centralny hub logistyczny: Pełniący funkcję centrum przygotowawczego, gdzie urządzenia były ewidencjonowane, sprawdzane technicznie i przygotowywane do wdrożenia w terenie.
- Ogólnopolskie ekipy techniczne: Dedykowane zespoły realizujące kompleksowe usługi instalacji, demontażu i relokacji, działające jako ambasadorzy marek Klienta.
- Technologię śledzenia aktywów: System gwarantujący pełną identyfikowalność każdego urządzenia w oparciu o jego unikalny numer seryjny przez cały cykl życia.
- Centralne biuro projektu: Zapewniające jeden punkt kontaktu, koordynację na skalę kraju oraz dostarczanie spersonalizowanych raportów zarządczych.
Rezultaty
Dzięki wdrożonym rozwiązaniom, firma CEDC osiągnęła kluczowe cele strategiczne:
- Pełna kontrola nad imponującą flotą 25 000 urządzeń, co przełożyło się na efektywne zarządzanie inwestycjami w rynku.
- Perfekcyjna egzekucja marketingowa na niespotykaną dotąd skalę, zapewniająca spójność wizerunku marek premium w każdym kanale sprzedaży.
- Maksymalna optymalizacja procesów logistycznych, co pozwoliło zespołom CEDC skoncentrować się na kluczowych działaniach handlowych.
Wniosek: Realizacja projektu dla CEDC ugruntowała pozycję MW Logistics jako partnera pierwszego wyboru dla liderów branży FMCG, wymagających bezbłędnej logistyki i perfekcyjnej egzekucji na masową skalę.
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8 lat Strategicznego partnerstwa z Red Bull - Ciągła obsługa logistyczna ikony stylu życia
Klient
Red Bull, globalna ikona i niekwestionowany lider na rynku napojów energetycznych. Marka, której wizerunek opiera się na dynamizmie, najwyższej jakości i perfekcyjnej egzekucji w każdym punkcie kontaktu z konsumentem.
Wyzwanie
Zapewnienie nieprzerwanej i niezawodnej obsługi logistycznej dla całej floty urządzeń chłodniczych Red Bull w Polsce przez okres ośmiu lat. Wyzwanie nie polegało na jednorazowym wdrożeniu, lecz na ciągłym, elastycznym wspieraniu niezwykle dynamicznych działań marketingowych i sprzedażowych marki, obejmujących:
Błyskawiczne dostawy do tysięcy punktów sprzedaży i na eventy specjalne.
Utrzymanie nieskazitelnego wizerunku i stanu technicznego każdego urządzenia.
Ciągłe zarządzanie cyklem życia sprzętu: od instalacji, przez relokacje, aż po demontaż i utylizację.
Rozwiązanie "White Glove"
Przez 8 lat MW Logistics pełniło rolę zintegrowanego ramienia operacyjnego Red Bull w Polsce. Nasze rozwiązanie opierało się na:
- Elastycznej logistyce „On-Demand”: Gotowości do natychmiastowej reakcji i realizacji zleceń w całym kraju, wspierając dynamiczne potrzeby marketingowe Klienta.
- Kompleksowym zarządzaniu flotą: Pełnej obsłudze obejmującej magazynowanie, przygotowanie, precyzyjną instalację oraz zarządzanie relokacjami i demontażami.
- Niezmiennym standardzie jakości: Utrzymaniu przez cały okres 8 lat tego samego, najwyższego poziomu obsługi, co gwarantowało spójność wizerunku marki Red Bull.
- Technologii i raportowaniu: Wykorzystaniu naszego systemu do śledzenia urządzeń i dostarczania Klientowi bieżących danych o statusie floty.
Rezultaty
- Maksymalna niezawodność i ciągłość działania: Przez 8 lat Red Bull miał pewność, że logistyka nigdy nie będzie ograniczeniem dla ich działań marketingowych i sprzedażowych.
- Ochrona i wzmocnienie wizerunku marki premium: Gwarancja, że każdy kontakt konsumenta z marką poprzez urządzenie chłodnicze był zgodny z najwyższymi standardami Red Bull.
- Pełna elastyczność operacyjna: Zdolność do natychmiastowego wsparcia każdej inicjatywy – od dużych festiwali muzycznych po otwarcia nowych punktów sprzedaży.
- Strategiczne partnerstwo: Budowa głębokiego zaufania i zrozumienia potrzeb biznesowych, co pozwoliło na proaktywne i efektywne zarządzanie logistyką przez niemal dekadę.
Wniosek: Ośmioletnia, zakończona sukcesem współpraca z marką o tak wysokich wymaganiach jak Red Bull, jest ostatecznym potwierdzeniem, że MW Logistics to nie tylko wykonawca, ale stabilny i godny zaufania partner strategiczny, gotowy na długoterminowe, najbardziej wymagające projekty.
Dostawa i montaż z MW Logistics
Usługi na terenie całej Polski
Uzgodnienia odnośnie terminu dostawy
Działanie w przypadku uszkodzenia produktu
Realizujemy zlecenia na terenie całego kraju. Nasz system optymalizacji tras pozwala planować pracę zespołów w każdym regionie, w możliwie najbardziej efektywny sposób.
Nasz dział obsługi klienta kontaktuje się telefonicznie lub poprzez SMS z odbiorcą, aby ustalić dogodny dzień i przedział godzinowy wizyty naszego zespołu.
Bierzemy pełną odpowiedzialność za powierzony nam towar. Posiadamy stosowne ubezpieczenie, a każdą taką sytuację rozwiązujemy priorytetowo, we współpracy z naszym klientem biznesowym.
Narzędzia do montażu mebli różnych producentów
Demontaż starych mebli
Wgląd w status realizowanych zleceń
Nasze zespoły wyposażone są w profesjonalne zestawy narzędzi, umożliwiające sprawny montaż produktów większości marek dostępnych na rynku.
Oferujemy dodatkową usługę demontażu i utylizacji starych urządzeń lub mebli. Zakres i koszt takiej usługi są ustalane indywidualnie.
Nasz system pozwala na śledzenie statusu każdego zlecenia. Po wykonaniu usługi generowany jest dostęp do raportu zawierającego dokumentację fotograficzną.
